TRIPS Case Management Solution


UNIVERSAL CASE RESOLUTION

Today’s regulatory and service level demands have created an urgent need for a universal enterprise level case management solution. Adjustments, regulatory monitoring, and dispute resolution, are all easily incorporated with unique TRIPS functionality for timely processing, higher service levels and reduced risk. Our relationships with both upstream and downstream receipt and resolution vehicles, combined with flexible task level workflow definition, bring new levels of efficiency to a very labor intensive and cost-ridden environment.

ACCLAIMED TRIPS EFFICIENCY

Many case management solutions get bogged down with too many manual processes and complex automation points requiring extensive overhead and expensive technical support. The TRIPS Case Management philosophy is to utilize a deadline awareness process with automatic case  acquisition, flexible distribution and easy to define custom workflows. This brings you the most efficient Universal Case Management Solution on the market.

POWERFUL EXCHANGE AND DATA MANAGEMENT

Today’s demands for electronic data exchange and efficient data management provides DSS
a unique opportunity to deliver the same efficiencies in the case management arena as we did when we became the leader in Return Item Image Exchange. Adjustments Exchange, Credit Card Processor Information, Debit Card Transactions and any other definable electronic exchange or  data source are all used to resolve cases more effectively and are thoroughly embraced and utilized throughout our solution.

TRIPS FUNCTIONALITY AT A DSS COST

Time and time again we hear prospects say, “I still process my Adjustments and Dispute cases manually because I just can’t justify an automated solution.”  It’s time to change this way of thinking. DSS again leads the market in delivering a solution with the most features and functionality while still allowing for a substantial return on investment. Our approach to Universal Case Management breaks so much new ground in the areas of integration and productivity that your business case almost writes itself.

THE TRIPS SOLUTIONS SUITE

The TRIPS Universal Payment Suite provides the most inclusive, fully integrated Back Office Solution available anywhere in the market. A single Back Office Solution that can process every type of payment both today and in the future?

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