Call Tracker Welcome!   DSS Production Support Line: 402-431-4997 Fax: 402-431-8189 This site is intended to be used solely by DSS customers. © 2010 Data Support Systems, Inc. All Rights Reserved. Information contained in this site is confidential and proprietary.
 
  
        

Please take a moment to help us improve your support experience from Data Support Systems, Inc. by filling out this survey.  I would like to make sure that we are providing you and your staff the highest level of support possible. If there are actions we can take to improve our process or performance, I would appreciate your input!

We may also be reached at 402-431-1919.  Ask for Rex Farabee (RFarabee@datasupport.com) or Matt Cunningham(MCunningham@datasupport.com).

Thanks very much for your assistance in continuing to make the TRIPS Product Suite the best in the industry!

Rex L. Farabee

Vice President

Data Support Systems, Inc.

402-431-1919 Ext. 5003

RFarabee@Datasupport.com

 

         What was the purpose of the visit?   Our staff member's professionalism: Overall level of satisfaction with the results of the visit: Your satisfaction with the Data Support Systems, Inc. product you are running : Your satisfaction with the implementation process so far: Would you like information regarding this year’s User Forum or the Customer Loyalty Program? Additional Comments: Were there take-aways from our visit, and if so, did our staff member adequately document them and establish an ETA for completion?    Our staff member’s preparation for the trip:     Are there any other DSS products you would like information regarding?   Your name? Your organization? For each item identified below, please select the number to the right that best fits your judgment of its quality. Please use a "1" to note a poor assessment and a "5" to note an excellent one. Please, if you rate a category lower than a 3, provide details of your experience in the Additional Comments section, at the bottom of this page, so we may correct the matter. Our staff member’s product knowledge: The quality of support our staff provided while onsite: